Asking for support

Please, do not send you support request in PM. It's not a privacy problem, it's because your issue and the related solution could be helpful to other users in the future. If you send me a PM, I will ask you to post your request on the public forum.

Submitting a support request

  1. First, be sure you have the Write debug info to log.txt option enabled.

  2. Now restart X-Plane and try to apply the seasons as desired.

  3. Stop the simulator.

  4. Post a support request on the dedicated forum thread, explaining your problem and attaching the log.txt file. Note: you can find the log.txt file on the X-Plane root folder

Without the log.txt file I (and others) cannot help you. No file, no help.. simple as that.

Last updated