Four Seasons
  • Four Seasons
  • Changelog
  • Setup
    • Requirements
    • Installation
    • Update
    • Scenery_packs.ini
  • Using Four Seasons
    • Season determination
    • Control panel
    • Usage scenarios
  • Supported texture packs
    • Four Seasons textures pack
    • TerraMaxx
    • SAM Seasons
    • Supported libraries, tools and plugins
      • X-Europe
      • GeoReality Design Global Forests
      • OpenSceneryX
      • Winterizer
  • Miscellanea
    • Asking for support
    • Make a scenery compatible with Four Seasons
    • Q&A
      • Can I use Ortho4XP generated sceneries with Four Seasons?
    • Known issues
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  1. Miscellanea

Asking for support

Please, do not send you support request in PM. It's not a privacy problem, it's because your issue and the related solution could be helpful to other users in the future. If you send me a PM, I will ask you to post your request on the public forum.

Submitting a support request

  1. First, be sure you have the Write debug info to log.txt option enabled.

  2. Now restart X-Plane and try to apply the seasons as desired.

  3. Stop the simulator.

  4. Post a support request on the dedicated forum thread, explaining your problem and attaching the log.txt file. Note: you can find the log.txt file on the X-Plane root folder

Without the log.txt file I (and others) cannot help you. No file, no help.. simple as that.

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Last updated 5 years ago